Shares of Zoom Communications Inc
Here are the key analyst insights:
- Rosenblatt Securities analyst Catharine Trebnick maintained a Buy rating, while raising the price target from $115 to $130.
- BTIG analyst Allan Verkhovski reiterated a Buy rating, while lifting the price target from $100 to $125.
- Needham analyst Joshua Reilly maintained a Buy rating, while raising the price target from $100 to $130.
The first-quarter results reflected AI adoption and new product momentum, with meaningful monetization of AI Companion, the analyst stated. AI Companion paid MAUs (monthly average users grew 184% year-on-year, "driven by strong adoption of AI Companion 3.0 capabilities that extend well beyond meeting summaries into agentic retrieval and workflow orchestration," she further wrote.
BTIG: Zoom Phone and Contact Center reflected continued lower trends in year-over-year churn, "given fewer large competitive takeouts," Verkhovski said. Zoom Customer Experience, which included Zoom Contact Center) continued to accelerate, posting high-double-digit growth, with paid AI included in nine of the top 10 deals, he added.
Zoom Phone ARR (annual recurring revenues) continued to grow in the mid-teens, the analyst stated. Management raised its fiscal 2027 total revenue guidance by $8 million, implying 4.1% growth versus its prior projection of 3.9%, he further noted.
Needham: Zoom Communications reported solid results, with revenues and earnings ahead of estimates, Reilly said. He added that the positives included:
- Zoom Phone's continued mid-teens growth.
- Trend of convergence of UCaaS (unified communications as a service) and CCaaS (contact center as a service).
- AI cross-sell trends gaining momentum.
ZM Price Action: Zoom Communications shares were up 12.05% at $108.40 at the time of publication on Friday. The stock is approaching its 52-week high of $111.56, according to Benzinga Pro data.
