Walmart
In response, Walmart is consolidating those tools into four unified "super agents," each designed for a specific group: customers, employees, engineers, and sellers or suppliers, the Wall Street Journal reported on Thursday.
Each super agent will serve as a single access point, drawing from multiple backend AI tools to simplify interaction.
Chief Technology Officer Suresh Kumar explained that having separate agents for payroll and merchandising created unnecessary complexity. The new approach aims to eliminate that friction:
- Sparky, the customer-facing super agent, is live.
- The supplier-facing agent, Marty, is set to launch in the coming months.
- Employee and engineering agents are expected next year.
Walmart CEO Doug McMillon emphasized that AI is transforming the company's operations and said the leadership fully supports expanding its use. McMillon recently hired Daniel Danker from Instacart to lead global AI acceleration and is also seeking an AI platforms leader to support the strategy.
Walmart's stock has gained 7% year-to-date, compared to Amazon.com's
In contrast, Walmart responded to the same tariff climate by cutting prices on similar products by nearly 2%, signaling a competitive shift in pricing strategy. While Amazon cited rising shipping costs as a challenge to profitability on these items, Walmart benefited from in-store purchases of higher-margin goods that helped offset those losses.
Amazon disputed the Journal's findings, stating the analyzed items don't accurately reflect overall pricing trends.
WMT Price Action: Walmart stock was up 0.12% at $96.72 premarket at last check on Friday.
