Salesforce (CRM  ) shares dropped 12% following the company's Q3 earnings report. The company topped expectations on the top and bottom-line but shares were weak on the company's disappointing Q4 guidance. This is the biggest drop in the stock since the start of the bull market in 2020. In other news, the company also announced the elevation of former Salesforce COO, Bret Taylor to the co-CEO role alongside founder, Marc Benioff.

Overall, Salesforce shares are back to their August 2020 levels but remain up more than 100% from their March 2020 lows. The correction in shares is nearly 20% from its highs but this is still much better than many growth and tech stocks which have seen major selloffs as short-term rates rise with a more hawkish Fed.

Inside the Numbers

In Q3, Salesforce reported $1.27 in earnings per share which topped expectations of $0.92 per share. It was also a 27% improvement over last year. Revenue came in at $6.9 billion, beating expectations of $6.8 billion.

In terms of guidance, Salesforce sees Q4 revenue between $7.22 billion and $7.23 billion which was in line with expectations. However, shares were hit hard by its guidance of Q4 EPS between $0.72 and $0.73 which fell short of analysts' expectations of $0.81 per share.

Sales Cloud, the company's main offering, generated $1.54 billion in revenue, a 17% increase from last year. Service Cloud revenue increased by 20%, reaching $1.66 billion in revenue. The company is also benefiting from acquisitions of Tableau and Mulesoft which added more than $1 billion in revenue.

Its acquisition of Slack also seems to be working as it contributed $276 million in sales. It also saw a 44% increase in the number of customers who spent over $100,000 on the platform.

The major factor in the company's lower EPS guidance is expectations of higher costs due to increased travel, hiring, and taxes which will result in a drop in operating margin.

Some bulls see the company as "sandbagging" given the company has a tendency to issue low EPS to set up a low bar to beat. After all, the company did post very strong results in Q3 and even with its lower Q4 guidance, it would still be a meaningful improvement from last year, while the stock price is substantially lower.